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Avoid Falling Prey to Scams After a Disaster

fire damage cleanupAs we all know, a fire is a devastating experience. It can turn your world upside down. You don’t know what to do, where to go or even who to call. Even worse, there are companies out there chasing the fire trucks to your door promising you the world if you just sign their contract. To protect yourself in the event that you experience a fire or water damage in your home, here are some tips for making sure you work with a local, honest company who has your best interest in mind.

Beware Unsolicited Help

If someone knocks on your door offering to help (for a price, of course) this should be a red flag. These companies often travel to disaster areas, enlist high pressure techniques, often require payment upfront, and will likely disappear forever after they get paid. They might look official – but don’t take their word for it. Check their insurance and double-check their business name with the BBB, and try to always work with a local company with an established reputation.

Require All Guarantees Upfront and in Writing

A legitimate restoration company will have no problem providing you with a detailed contract of what work will be done, when, and each parties’ obligations for the work to be completed. Always make sure this is done in advance of any work being completed, and don’t leave anything blank.

Never Pre-Pay for Services

If a company requires you to pay upfront before work is to begin, or requires a large portion of the total cost of the job upfront, you should look elsewhere. These types of companies are usually dishonest and unreliable, and may just take your money and disappear. Also, never pay in cash – use a credit card or check so you have proof of payment.

Here at Clean Masters you will not see any of that.

For over 26 years we have taken pride in helping our customers with unexpected disasters the right way and by not putting more stress on them with high pressure sales tactics and promises that cannot be fulfilled. Please remember Clean Masters if you have water fire or smoke damage. We can restore your contents, your home or your business without the high pressure sales. Call Clean Masters day or night. We are here to help you through this the right way.

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